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Switching mobile phone subscriptions doesn’t have to be a hassle. By activating your subscription online, you have it all done at Digital Republic.

A mobile phone subscription change is associated with endless investigations, phone calls and a few more gray hairs. That may be the idea you have of a provider change. But if you realize that your mobile phone subscription no longer meets your needs and you want to switch, it doesn’t have to be that way! We explain to you how you can easily switch your mobile phone subscription to us – without any headaches.

1 Switch, 100 Questions

Changing your mobile phone subscription can pose many questions at the beginning: When is the best time to switch? Can I take my phone number with me to the new provider? What steps do I need to take myself to make the switch? We can already anticipate the latter: it’s not even that much!

The most important thing for you to know is what your current situation looks like: Be aware of whether you are using a prepaid or subscription model with your current provider. In the case of prepaid, the mobile phone subscription change can start immediately, whereas with a subscription model you may still be tied to a contract term. Fortunately, the question of which new provider you should switch to no longer arises. You’ve come to the right place here at Digital Republic.

How the Switch to Digital Republic Works

It’s good to know that you don’t have to cancel your contract with your existing provider. We’ll take care of that for you! We’ll take care of that for you! If you want to switch, it is therefore important that you do not cancel your contract with your old provider. The switch doesn’t start with your cancellation, but with ordering a SIM from us. You can either order a SIM card on our website or – if you have an eSIM-enabled smartphone – Activate eSIM. If you choose a physical SIM card, it will be in your mailbox within 1-2 days and you can start the online registration. In the process, select “Yes, I would also like to make phone calls”. If you want to transfer your phone number to us, you can select it next.

Our video tutorial shows you step by step how the number portability works:

That’s all you need to do, because we’ll take the next steps for you. We will arrange everything necessary with your old provider and cancel your contract for you. Now you have to be patient for a while.

How do you know when the mobile phone subscription change will take place? As soon as your old provider informs us about the cancellation date, we will inform you by e-mail. On the day the cancellation becomes effective, your new subscription will be active. Then all you have to do is insert your new SIM card into your smartphone. If you have chosen an eSIM, this step is of course not necessary and you can start calling immediately after installing your eSIM profile.

One Activation Does It All

By activating your SIM card with us, you’ve done everything in one go: ordered your subscription from us, cancelled it with your old provider and ported your number. Switching your mobile phone subscription has never been easier. However, we understand that each case is unique and may raise questions even after these explanations. That’s why we’ve included more information about number porting and other steps of your mobile phone subscription switch in our support portal.

Still not sure which subscription is right for you? In our article on the right Internet speed, you can find out which subscription is best for you.

This is how it works

Order SIM

Order a SIM card via our website or activate an eSIM directly in the customer portal.


Activate SIM

Activate your SIM and the voice option in the customer portal.


Port phone number

Select that you want to take your number with you and we will cancel for you.


Check your mailbox

As soon as we have notified you of your old provider and the cancellation date, we will inform you by e-mail about the start of your subscription.


Get Online

Insert the SIM into your smartphone and get started.


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