With eSIM, you are even more flexible. Waiting for your SIM card is over. No plastic card, no shipping, everything digitally and from anywhere. Choose the subscription you need, activate your eSIM in just 5 minutes and start using it right away. As a new customer, you can even test the eSIM for free.
Unlimited Internet in CH
Unlimited Internet in CH
Unlimited Internet in CH
In addition to one of the data tariffs unlimited telephony and SMS in Switzerland
An eSIM is a chip that, unlike a conventional SIM card, is permanently integrated in the end device (e=embedded). This does not only eliminate the physical SIM card, but also enables more flexible and simpler mobile communications use .
If you have an eSIM-enabled device, you can create an account in the customer portal and select the option "Activate eSIM". Select your rate plan and enter your personal data. Then scan the QR code that appears and your eSIM profile will be active.
Yes, as a new customer with a Swiss residence, you can test the eSIM free of charge. Activate your first eSIM in the customer portal and you don't have to pay anything for the first 30 days, provided you meet the conditions.
No. An eSIM is the digital alternative to the conventional physical SIM card, while dual SIM describes the availability of two SIM slots in a smartphone. However, thanks to the eSIM, your smartphone automatically becomes a dual-SIM device because the SIM slot remains free for a physical SIM due to the chip already installed.
Since eSIM-capable smartphones usually also have a slot for SIM cards, they automatically become dual-SIM devices. For example, an active eSIM profile and an active physical SIM card in the slot can be used to make calls with two phone numbers (e.g., private and business) or to run the subscriptions for telephony and data via one of the SIMs each.
The same functions can be used with an eSIM as with a regular SIM card. The eSIM can be used with any eSIM-enabled device. Whether smartphone, tracker, smartwatch or tablet: more and more devices in Switzerland are eSIM-enabled. You can find a list of eSIM-compatible devices here.
If you have accidentally deleted your eSIM profile, you can load a new profile at any time via the customer portal. To do so, simply follow our Guidance in the Support Portal.
You can activate an eSIM directly on your wearable, which will have its own phone number. If you want to connect an Apple Watch or Samsung Galaxy Watch, you can use our Watch SIM option as a supplement to your main subscription. The smartphone and the Watch will then share the same phone number.
