Switzerland’s Mobile Internet Provider

Refund policy

We like satisfied customers! Would you like to return a product?

  1. 30 days right of return for purchased products
  2. Except the following exceptions, items purchased from Digital Republic may be returned within 30 calendar days.
    In the following cases we cannot offer returns:
    • For damaged articles (exception: transport damage)
    • If the SIM cards have already been registered / activated
    • The article is no longer in the unopened, undamaged original packaging
  3. If the product can be returned, the following refund rules apply:
    • Full refund at purchase price
  4. Return costs
    • The costs for the return of items shall be borne by the sender