This year, the Swiss Institute for Quality Testing (SIQT) scrutinized and evaluated B2B offerings from a wide range of sectors. More than 500,000 decision-makers' assessments of a total of 1,142 companies from 94 sectors were received. Particularly pleasing for us as a relatively small provider: It was enough for 1st place this year. This makes Digital Republic the best B2B mobile provider in Switzerland in the ranking.
Triple Victory in All Scores
Three sub-scores were tested: "Customer satisfaction", "Customer service" and "Price/performance". In all three scores, Digital Republic achieved the highest score this year for the "mobile provider" sector!
The assessment was based on a survey of decision-makers from a wide range of industries. Only people with a professional role in middle or top management took part. The ranking took into account companies for which at least 50 assessments were submitted.
The questionnaire was rated on a scale from 1 (catastrophic) to 10 (excellent). The final scores were then calculated from the sum of all valid ratings divided by the number of valid votes.
Digital Republic achieved the highest score in the "B2B mobile provider" category with the following scores:
Customer satisfaction: 8.30
Customer service: 8.34
Hitting a Nerve - With Business Customers Too
The SIQT ranking was our second award in the B2B sector this year.
Digital Republic's B2B customer base particularly appreciates the flexible rates, the strong self-administration options via the customer portal and the outstanding support. The SIM cards from Digital Republic cover numerous use cases and the uncomplicated contract conditions are convincing for companies of all sizes.
"The award shows that consistent flexibility and personal support pay off. We have consciously pursued this course since our foundation, regardless of the size of our business customers."
Raphael Oerer, CSO, Digital Republic
If you are still looking for a connectivity partner for your company, be it for an IoT project or simply the employee smartphones, you can test the coverage and user experience without any obligation thanks to a free trial month.
You can also use the calculator on our B2B page to work out directly what a solution with Digital Republic would cost, and if you are interested you can also book a non-binding consultation appointment via the same page.